• SEND speak

Take Part Now - SEND Inspection - LBRuT

Dear All

Ofsetd & CQC SEND Inspection in Richmond - 14th -18th June

CQC = Care Quality Commission

This is the first inspection of its kind in Richmond since the SEND Reforms which came into effect on September 1st 2014.

The 2.40 minute video (see Local Offer link below, and the same video introduces the Ofsted/CQC survey) shows the Lead Inspector explaining how this will work.

The Lead Inspector states that they are “particularly interested in how well the local area have been doing since 2014, when reforms were introduced”

If you live in Richmond and have something to say, good, bad or indifferent – take the time to get in touch using the links below. Its over to you…

1 A reminder of the SEND Reforms

The core principle of the SEND Reforms was to place the child or young person, and their family at the centre of the services that surround them. This included ensuring that Education, Health and Social Care worked together to support the child and their family.

The extract below is from an essay within SENDspeak – item 3 here:


February 2013 – the Children and Families Bill

Contextual Information and Responses to Pre-Legislative Scrutiny.

“35. We are transforming the special educational needs (SEN) system from birth to age 25; raising aspirations; putting children, young people and parents at the centre of decisions; and giving them greater choice and control over their support so that they can achieve at school and college and make a successful transition to adult life.

36. Part 3 of the Bill introduces a new, single system from birth to 25 for all children and young people with SEN and their families, with consistent statutory rights and protections throughout. In addition to maintaining existing rights for parents, it:

- introduces a new requirement for local authorities and health services to commission education, health and social care services jointly. This includes arrangements for considering and agreeing what advice and information is to be provided about education, health and care provision, and by whom, to whom and how such advice and information is to be provided;”

2 Notification of inspection…

“Yesterday, Richmond PCF (Parent Carer Forum) received notification that OFSTED and the CQC (Care Quality Commission) will undertake Richmond's first inspection since the 2014 SEND reforms.

It is very important that as many parent carers as possible contribute their experiences to this process so that the inspection report is a fair and representative overview of the quality of SEND services in the London Borough of Richmond upon Thames.”

3 …and what you can do:

This morning, Claire Richmond, Co-Chair for Richmond PCF has… “spoken with the Lead Inspector from OFSTED and we now have more information about how parents can contribute to the inspection. There are further details below and Ofsted's letter is attached. [see item 3 below]

The most important thing that you can do to make your voice heard is to write to the inspectors at this email address

The PCF team are here if you need help with this. Please email us at if you need any support - help with transcribing a statement, gathering your thoughts, shoulder to cry on? We're here!

The only people that will ever have access to these emails are OFSTED, the Care Quality Commission and Quality Assurance Team, submissions can be anonymous if you prefer and no identifiable information with be shared with the Local Authority.

If you include your telephone number and ask to speak to an inspector individual calls to parents will be made on Thursday 17th June. You must be available by phone on this day to speak to an inspector.

The open forum/focus group for parents that OFSTED would usually host is not going ahead because of Covid restrictions. This makes written contributions from parents more important than ever. OFSTED have stressed how important your written statements are as valuable evidence.

Tuesday 15th June (Time TBC) - Inspectors will have a 1 hour consultation with representatives from the PCF and local organisations working with children and families with SEND.

Thursday 17th June - Inspectors have set aside time to call parents who include their phone number in their written statements and request to speak to an inspector.

You can also complete OFSTED's own survey which will be open until 11.59pm on Tuesday 15th June. You can complete the survey and submit a written statement, it doesn't have to be either/or.

If you have any queries or concerns, please email us at and we'll arrange for you to speak to one of the team by phone.”

Many thanks

Claire Richmond

Richmond PCF Co-chair

4 The video on the Local Offer page…

This 2.40 minute video shows the Lead Inspector explaining how this will work.

The Lead Inspector states that they are “particularly interested in how well the local area have been doing since 2014, when reforms were introduced”

5 The OFSTED / CQC letter…

If you have any questions at all, please ask and I'll do my best to find an answer.

With best wishes, Romany



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